WhatsApp Cloud API
Official Meta API — connect your number yourself in minutes with no setup fees. Madar is an approved Meta Tech Provider.
7-day free trial · No credit card
Every customer conversation in one unified inbox, powered by AI
Madar brings WhatsApp, Instagram, Facebook, Telegram and website live chat into one team inbox, featuring an AI bot trained on your store data and automations that never sleep.
- No credit card required
- Cancel anytime
- Approved Meta Tech Provider
Unified Team InboxLive sync
SM
Sarah MahmoudWhatsApp
Just nowCan I track delivery status for order #4290 to Cairo?
Auto-replied: Out for delivery today with your courier.
AK
Ahmed KhaledInstagram
2m agoHi! Is the black leather jacket available in size L?
New message
KY
Karim YoussefWhatsApp
5m agoCan I get free shipping if I order 3 items today?
Auto-replied: Free shipping applies on orders over 1,000 EGP.
LO
Layla OmarLive Chat
9m agoIs this dress available in colors other than white?
Auto-replied: Yes, it is also available in navy and beige.
MT
Mohamed TarekMessenger
14m agoDoes the promo code apply to all items in my cart?
Auto-replied: Yes, use code MADAR10 at checkout for 10% off.
NH
Nour El HodaTikTok
25m agoI need to update my shipping address before dispatch.
Assigned to Agent
All channels connected and synced in real time
Meta×
Approved Meta Tech Provider
Approved Meta Tech ProviderOfficial WhatsApp Cloud API with Maximum Protection and Direct Access
Run your business number on Meta’s official Cloud API. Madar is an approved Meta Tech Provider, so your account, templates and verification follow the official path from day one.
Official Business Account via Meta
Your number runs on the official WhatsApp Business Cloud API operated directly by Meta, keeping your business safe from unofficial, high-risk tools.
Advanced protection against random bans
Official numbers are significantly less prone to random bans compared to unauthorized tools, with account safety tied to Meta policy compliance and number quality.
Official green badge
We help eligible businesses apply for Meta’s verified green badge and guide you through every requirement.
Interactive messages & quick replies
Send approved templates, interactive lists and quick-reply buttons customers can tap without typing.
Connect your number yourself in minutes — no setup fees
Seamless self-service Embedded Signup directly through Meta; connect your number and go live immediately with zero setup fees.
WhatsApp conversation fees are paid directly to Meta at cost — Madar adds zero markup.
Madar Official Store
Official Business Account
Today
Messages encrypted officially via WhatsApp Cloud API
Shipment update #1042Meta Template
Hi Ahmed, your order is out for delivery today between 3 - 6 PM. Please confirm receipt or track:
12:40 PM
Tap any button above to test the interactive WhatsApp response
Type a message...
Every channel your customers love, unified in one orbit
Official APIs and native integrations, connected in minutes without needing developers.
Instagram DM
Answer direct messages and story replies from one place.
Facebook Messenger
Reply to page messages without ever leaving Madar.
Telegram
Chats and bots unified with the rest of your inbox.
TikTok Messages
Manage your TikTok account messages and follower chats directly from the unified inbox.
Website Live Chat
A lightweight widget that turns website visitors into actual customers.
Turn support threads into trackable conversations.
Business
Custom Channel API
Connect your internal systems or apps via secure API & webhooks (Available on Business plan).
E-commerce integrations
Connected to your store and favourite tools
Connect your store webhooks to display customer order details right inside the conversation sidebar without switching tabs.
Shopify
Coming SoonCustomer orders, purchase history and order status in the chat sidebar, in real time.
Zapier & Make
Automate workflows with 5,000+ apps and cloud tools, no code required.
Slack
Coming SoonSend urgent conversation alerts to your team channels and act on them fast.
WooCommerce
Receive order-created webhooks (and optional order updates) to display customer orders inside conversations.
EasyOrders
Receive order webhooks inside conversations and send approved WhatsApp templates to confirm COD orders.
Salla
Coming SoonUpcoming integration to connect your Salla store order notifications directly to your Madar inbox.
Zid
Coming SoonUpcoming integration to connect your Zid store and receive order updates inside your team inbox.
Everything you need for customer support and sales
One workspace for your team, your AI and your customers.
Core Feature
Unified, intelligent inbox
Every channel conversation in one screen with the customer’s full history, orders and context.
Core Feature
Madar AI chatbot
Trained on your catalog and files, it replies instantly and understands dialects, images and voice notes.
Smart Team Copilot
Summarize lengthy chats, suggest contextual reply drafts, and polish messages with one click.
Automations & Workflows
Automate conversation assignment, alerts, and status changes based on smart triggers.
Round-robin auto-assignment
Fair, automatic distribution of new conversations across the agents who are available right now.
Teams & departments
Route conversations to sales, support or collections teams with clear ownership and zero overlap.
Help Center & Knowledge Base
A self-service portal and article hub for your customers to reduce repetitive inquiries.
Broadcast campaigns
Send newsletters and promotional WhatsApp messages to segmented customer lists directly from Madar.
CSAT surveys
Automatic satisfaction requests when a conversation closes, so you can measure service quality.
Precise performance analytics
First-response time, ticket close speed and per-agent productivity at a glance.
Canned responses & labels
Ready-made shortcuts and custom labels that substantially speed up response times.
Roles, permissions & audit logs
Enterprise-grade access control for every agent, with a full audit trail of sensitive actions.
Inside the Dashboard
Take a closer look inside Madar
Captures from the live Madar workspace showing the shared inbox, AI assistant, and operational analytics.
Unified Omnichannel Inbox
All WhatsApp, Instagram, Messenger, and web live chat conversations organized in a single workspace.
Grounded AI Replies & Knowledge Base
Automated customer responses grounded in your uploaded docs, with smooth human handoff and AI summaries.
Campaigns & Performance Analytics
Monitor response times, team throughput, and approved WhatsApp template campaigns from one dashboard.
Industry Use Cases
Tailored workflows across key industries
Whether you run an online store, clinic, real estate desk, or training academy, Madar keeps every conversation on track.
E-commerce & Online Stores
Daily questions on prices, sizing, and delivery status scattered across WhatsApp, Instagram, and Messenger.
- Instant AI replies grounded in your product docs
- Order updates via official WhatsApp Cloud API
Clinics & Medical Centers
Appointment scheduling, branch inquiries, and hours demand fast, organized follow-ups without missed patients.
- Round-robin routing to reception & support teams
- Unified patient history and follow-up tags
Real Estate & Brokerages
Property leads need rapid qualification and assignment to the right advisor before going cold.
- Automated lead qualification before human handoff
- Team response speed & agent workload analytics
Education & Service Businesses
Repeated enrollment, syllabus, and schedule inquiries surge across channels before each intake.
- Knowledge-base AI answers for courses and pricing
- Shared inbox across admissions and student support
Mobile apps
Madar Mobile Apps, Coming Soon to Your Phone
Follow your store conversations and reply to customers anytime, anywhere with the Madar mobile apps.
App StoreComing Soon
Google PlayComing Soon
We are putting the finishing touches on iOS and Android. Follow us to be the first to know.
Flexible Pricing
Transparent pricing to scale your conversations & sales
Start your 7-day free trial today. No credit card required. Upgrade, downgrade, or cancel anytime.
Pay for 10 months and get 12, saving up to 5,998 EGP
14-day refund guarantee under fair-use terms — see Terms of Service
Not ready to subscribe? Start free for 7 days
Includes 75 customer AI replies, 100 internal team AI credits, 1 channel, 2 seats, and 3 knowledge docs — no credit card required. (Campaigns, automations & CSAT unlock on paid plans.)
Start
499EGP/ month
Perfect for solo founders, clinics, and growing WhatsApp stores.
What's included
- 2 connected accounts/inboxes (from 8 supported channel types)
- 2 agent seats (Owner + Assistant)
- 500 Madar AI customer replies / month
- 500 internal team AI credits / month (Copilot, summaries & drafts)
- 5 knowledge base documents for your AI assistant
- Bulk messaging campaigns up to 500 recipients / month
- Unified inbox, contacts & companies management (CRM)
- Canned responses, custom labels & macros
- Customer satisfaction surveys (CSAT), automations & Help Center
- Basic reports & analytics (conversations volume & response time)
Growth
1,199EGP/ month
Built for growing brands that need automation and teams.
What's included
- 3 connected accounts/inboxes (from 8 supported channel types)
- 5 agent seats with team permissions management
- 2,000 Madar AI customer replies / month
- 2,000 internal team AI credits / month (Copilot, summaries & drafts)
- 20 knowledge base documents for your AI assistant
- Bulk messaging campaigns up to 5,000 recipients / month
- Teams management & round-robin automated conversation routing
- CSAT customer satisfaction surveys & advanced agent/channel analytics
- Conversation automations, Help Center portal, agent bots & store webhooks
Business
2,999EGP/ month
For established enterprises, branch networks, and large volume.
What's included
- 10 connected accounts/inboxes (across 8 channel types including Custom API)
- 15 agent seats with Custom Roles & enterprise Audit Logs
- 7,000 Madar AI customer replies / month
- 7,000 internal team AI credits / month (Copilot, summaries & drafts)
- Unlimited knowledge documents & departmental specialized AI bots
- Bulk messaging campaigns up to 25,000 recipients / month
- Service Level Agreement (SLA) & priority dedicated WhatsApp support
- Full REST API & Webhooks integration for ERP & custom internal systems
- Advanced conversation routing & custom exportable analytics
Flexible add-ons
Add extras during checkout with one tap, or later from your dashboard: extra agent +150 EGP/mo, extra channel +200 EGP/mo, 500 customer AI replies +100 EGP, or 1,000 internal team credits +100 EGP.
Free Trial Features
Start with a 7-day free trial of the unified inbox and core messaging within trial limits (75 customer AI replies, 100 internal team AI credits, 1 channel, 2 seats, and 3 knowledge docs) with no credit card required. Bulk campaigns, automations, and CSAT surveys unlock on paid plans.
Frequently asked questions
Everything you need to know before getting started.
Madar AI connects directly to your channels, reading the product files and policy documents you upload to the knowledge base. When a customer messages, the bot understands colloquial or formal Arabic and replies instantly from your approved documents, or hands off to a human agent when needed.
Ready to put customer service in orbit?
Start unifying and automating your customer conversations across every channel with Madar.